Order Tracking
When we ship, you can track the shipping status in your account or check it by these following logistics company with the tracking No. 

Shipping Country / Region Search Website
Malaysia https://www.ninjavan.co/en-my/tracking
Singapore https://www.ninjavan.co/en-sg/tracking
Thailand https://th.kerryexpress.com/en/track/?
Cambodia https://www.17track.net/zh-cn
Philippine https://www.ninjavan.co/en-my?tracking_id
United States http://www.ttsucha.com/en-us/Home/Index.html
France https://www.17track.net/zh-cn
Germany https://www.17track.net/zh-cn
Vietnam https://www.17track.net/zh-cn
United Kingdom https://www.17track.net/zh-cn
Shipping & Handling Charges are as follows

 Malaysia, Philippines, Singapore, Thailand, Indonesia, Vietnam for a fixed fee of US$1.99 (free shipping over US$24.99)
Shipping Costs SHIPPING TIME


(Order value < 24.99)

(Order value >= 24.99)

Business Days (Normal Shipping Time)

Business Days (Due to COVID-19)


United States, United Kingdom, France, Germany, Italy for a fixed fee of US$13 (free shipping over US$83.99)


Shipping Costs SHIPPING TIME


(Order value < 83.99)

(Order value >= 83.99)

Business Days (Normal Shipping Time)

Business Days (Due to COVID-19)


The total delivery time is calculated from the time your order is placed until the time delivered. The total delivery time is broken down into processing time and shipping time.

Processing Time 
The processing time of an order usually takes 2-5 business days. This includes preparing your items, performing quality checks, and packing for shipment. 

Shipping Time*  
The time for your item(s) to travel from our warehouse to your destination. It will normally take 7-10 business days. Due to the COVID-19 situation, your orders placed might be delayed subject to the situation of each destination country/region. 

*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.